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EP. 46 | Delivering a Quality Customer Experience and Winning Referrals with Steve Dorfman client experience referral partner relationships system of customer service Jun 18, 2024

Tim Braheem Interviews Steve Dorfman

Tim sits down with Steve Dorfman. Steve was the Chief Experience Officer for Apex Home Loans and is now the head of community for The Loan Atlas. With a long history of working in customer service, Steve brings an incredible attention to detail to all...

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Say Less and Listen More: The Proven Loan Officer-Realtor 1st Meeting Strategy business development referral partner relationships tim braheem Feb 08, 2023

When was the last time you cultivated a relationship with a realtor? Maybe it’s been a while. Maybe you’ve never tried. Whatever the case, loan originating is a contact sport, and if ever there were a time to stop hiding behind your desk and start making coffee, lunch, and zoom...

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